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AVA bunk bed

AVA bunk bed
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Terms of delivery / FAQ


Frequently asked questions:  

1.    How much is the shipping?

We deliver inside the EU area, the shipping costs can be from 200 -300 eur depending on the order and country. We will give you a exact quotation via e-mail.

2.    What is the delivery time?

If the product is in stock the delivery time is approx. 1-3 weeks from the order.

3.    When do I pay? Do you send the invoice? 

The sales is always paid via invoice, which you will receive an invoice after the order. The products will be sent after the payment

4. Can I pay online?

Please send your order to info@avaroom.fi and you will recieve an invoice with the shipping price OR make your order online www.avaroom.fi

4.    Where do I send my order?

Please send your order to info@avaroom.fi or make your order online www.avaroom.fi

6. Do you ship the furniture to the home door?

We deliver the products to the address, the home carriage up the stairs is extra fee.

7. If we do not have a lift, will the products be delivered to my home door?

Yes, if you have paid for the extra home carriage.

6. In case of fault in the product, what do I do?

If you see that the damage has happen during the shipment, make sure that you do mark the fault with the driver/carriage person to the freight documents.

8. Can I follow my order online?

Yes, we can give you the shipment code.

9. How do I know if the product is in stock?

You will be informed before the exact order.

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